FAQ
Of course. You can select the date and time for your session(s) and then select any therapist available at that time. Or you can ask for a specific therapist and our Client Care Coordinator will share their availability with you.
Yes, we work with all couple configurations, including married people, life partners, and significant others.
No, you do not. Our telehealth platform can accommodate multiple people in separate locations.
We do. We defer to parents or guardians to decide if our hours of operation are appropriate for their teens (ages 13-19). However, we do not work with anyone under 13 years old individually, or as a member of a family unit.
We don’t. We do not treat anyone under 13.
They do not. But if you need a referral for psychiatric evaluation or medication management, we can help.
No, we do not offer same-room sessions. Safety and logistical concerns preclude in-person care.
No. Operating a vehicle during therapy will cause distraction and could be dangerous. Also, to get the most out of your sessions, you’ll need to bring your full attention to the time you have with your therapist. Finally, we need to know where you are during your session in case you need emergency assistance of any kind.
No. We do not record sessions under any circumstances.
Yes, however, if you choose to have your session over the phone, you do so with the understanding that Therapy at NightTM cannot guarantee your phone provider’s HIPAA compliance.
We are unable to control HIPAA compliance on any other platform other than our own, so we don’t recommend using them. If you do choose to have your session on an alternate platform, it’s ok, as long as you do so with the understanding that HIPAA compliance cannot be assured by Therapy at nightTM.
Yes, we do. Contact Client Care to purchase or inquire.